Is Eversend Legit or Not in Nigeria? [Honest 2024 Review]

One of the things we do daily is move money within and outside our countries. However, we need a trusted app for transactions to avoid delays and frustrations. In a bid to help you make the right decision, I’m reviewing one of the money transfer apps today, which is Eversend. We’ll basically be answering rhe question: is Eversend legit? This review is the eye-opener you’ve been looking for. And, yes, Eversend is legit, but it doesn’t stop here. I have a lot more information to share with you that will make you reconsider using this app.

Eversend is built for money transfer across borders, currency exchange, and the creation of virtual dollar cards. This is a Ugandan app—one of the apps that should make Africa proud. Wait a minute; it seems I’m praising this app, right? No, I’m not. This is a slow stage towards honesty.

While Eversend is the fintech app you need for money solutions, so many reviewers tend to use the words ‘worst app ever’ and ‘useless’ to describe this app. Read on because I have a lot more to share with you.

Is Eversend Legit? Reviewed in All Honesty

Is Eversend Legit

Yes, Eversend is legit but also very questionable at the same time. This app is actually legit. However, its questionable activities raise a concern as if it is a mix of a scam and maintenance issues. This app can be so buggy that customers report losing money as a result. So many complaints about money being stuck and the customer care either being unhelpful or not responding at all. Also, both Google and Apple app store reviews seem to have a mix of fake and real reviews. It turns out that many of the positives seem fake with a certain pattern of comments from people who have obviously never used this app.

Eversend is also home to several hidden fees. However, it’s false advertisements claim that there are no hidden fees whereas there are a host of them. Even its exchange rate is outrageous, compared to some competitors. Unless you have no other option, Eversend’s exchange rate is not the rate you want to go for.

Eversend is also featured in BBC, CNN, Bloomberg, Forbes, and Slush but don’t be convinced by this. Any website can be featured here as long as you have the money to pay to be featured, which could range from $500 to $2,000. These top websites probably don’t even review the said app; they just take the money and then post the content. Eversend never said that they have any relationship with these companies; they only said that they’ve been featured here.

Also, Eversend is not licensed in some of the countries where it delivers its services, for example, Nigeria. It should be regulated by the CBN (Central Bank of Nigeria) in Nigeria but this app is not listed in cbn.gov.ng. Also, in its home country, Uganda, I’ve tried finding where it gets its licensing. I’ve checked the FITSPA (Financial Technology Service Providers’ Association) and BOU (Bank of Uganda), not seen a mention of this app. There are others, I believe. As a result, I’d appreciate it if there is proper documentation on this showing Eversend as one of the licensed fintech apps. Of course, it’ll help to update this review with that information.

Meanwhile, there was an email craze in 2022 where Eversend was sending email verification requests to people’s email addresses to create an account. Eversend responded to this by saying that some unidentified individual attempted to create multiple Eversend accounts using a batch of emails fraudulently obtained elsewhere. Eversend did assure the general public that no Eversend accounts were created, thanks to its multi-step verification and KYC process. So, as long as the email address was not verified, nothing happened.

How Does Eversend Work?

Eversend does what it says—send money from point A to point B. This app makes managing your money and online banking easy. You can send money across borders safely but at a cost. It doesn’t matter if you’re in or outside Africa; you can send money to your family and friends in Nigeria, Uganda, Ghana, South Africa, Kenya, Rwanda, the United Kingdom, and Europe.

Eversend also has multi-currency wallets that allow users to exchange money. However, the rates between currencies like USD, EUR, ZAR, GBP, NGN, UGX, GHS, KES, and RWF are not fair. These rates are typically really expensive.

You can also pay your bills online or transfer money to a mobile money or bank account. So, with Eversend, you can send money, exchange currency, or use virtual card services.

How to Use Eversend App

It’s really simple to use this app, though. However, with the recent report of bugs and crashes, you might not have the best experience. So, to use Eversend, do the following:

Download the Eversend app on your Google or Apple app store (it’s available on Android and iOS).
Complete the KYC verifications within the app.
Start sending and receiving money from people.

Is Eversend App Safe?

Usually, I refer to the Privacy Policy page of apps to learn about their use of customer data. I’ve done the same with this Eversend app. However, Eversend is not specific about its use of collected data. But note that any personal information you provide during signup, including even your photo ID, is stored by this company. Also, since this app is based in Uganda, your information will be stored in Uganda. The app says that it will “store or transfer your personal data outside your country in order for us to provide the services…”.

It does claim that it will never share your personal information with any third party. However, you cannot be 100% sure. A lot of people have used this app, and never really complained about violated user privacy. So, yes, Eversend might be worth it in terms of data privacy and safety. But again, you cannot be 100% certain.

Pros and Cons of Eversend

So, let’s look at the pros and cons of this app.

Pros

Can transfer money to and within Africa.
Can transfer money to Europe and the UK.
Supports multi-currency wallet.
Has a virtual debit card for a few USD payments (not many payment platforms supported).
Available on Google Play and Apple App stores.

Cons

Expensive money transfer fees.
Outrageous currency exchange rates.
Unresponsive customer service.
Non-refundable virtual debit card creation fee.
Money withdrawal can sometimes be so frustrating that you end up giving up on your money.
Low user reviews online, including Google Play Store of 3.3/5.0 stars and Trustpilot of 2.3/5.0 stars. Really bad review rating for a financial app.
App verification takes unnecessarily long. Sometimes, verifications reset for no reason.

Eversend isn’t a scam even though their bugs and maintenance issues make customers refer to the app as a scam. Also, as a customer, make sure you are downloading this app from the official Google Play Store or Apple App Store because there are many fake apps out there.

Conclusion

So, there you have, a detailed answer to the question, ‘Is Eversend legit’ and not a scam in Nigeria or any other African country where you reside. Yes, it’s legit but also questionable. You can always check with your country’s agency overlooking fintech apps to see if they’ve been licensed there. Also, a lot of the complaints about Eversend tend to be with their outrageous exchange rates, slow customer service, money stuck in accounts, malfunctioning KYC verifications, and the unconcerned attitude of the company towards customers. These are the common problems that Eversend should work on fixing to deliver the best services to us customers.